What do GPs do?

GPs, or ‘general practitioners’, are doctors trained to deal with all types of problems. They are the first point of contact when you need help with your physical or mental health, and they can refer you to medical specialists or mental health professionals if needed. Here’s everything you need to know about seeing a GP for mental health support.

This article covers:

• What is a GP?

• Why would I see a GP?

• What’s it like to see a GP for mental health?

• What if I'm nervous about seeing a GP?

• How much does it cost to see a GP?

• How do I make an appointment?

What is a GP?

A GP is a medical doctor trained to help people of all ages with all types of health problems. Some GPs may have a specific focus such as sexual health or chronic conditions, but all GPs can help with both physical and mental health issues.

If you need to see a psychologist , psychiatrist or any other specialist, your GP can refer you and help you to access Medicare support.

Why would I see a GP?

You can visit a GP for any physical or mental health issue. They are trained to deal with people of all ages about any type of problem. That's why they're called ‘general’ practitioners. A GP can help you with:

• physical complaints or injuries

• vaccinations

• contraception and sexual health

• feeling low, sad or hopeless

• anxiety, stress or constant worrying

• trouble with sleep, energy or concentration

• struggling with school, work or relationships

• panic attacks or feeling out of control

• dealing with grief, trauma or abuse

• issues with drugs, alcohol or addiction.

If they need to, a GP will refer you to someone who is more trained to deal with what's bothering you. It could be a medical specialist, a mental health professional or an allied health professional (e.g. a physiotherapist).

What’s it like to see a GP for mental health?

When you first see a GP about your mental health, they’ll start by asking what they can help you with. You don’t need to have all the answers. Something like ‘I haven’t been myself lately, and I think I might need help’ will do. The GP can guide the conversation and ask more questions to get a full picture of what’s going on.

They might do a mental health check-in, which involves asking about:

• how you’re feeling

• what’s been happening in your life

• how your sleep, appetite and energy are

• if you’ve had any thoughts about hurting yourself.

They’ll work out a plan with you, which could involve self-management strategies, medication, a referral to a mental health professional, and a mental health care plan that grants you access to Medicare rebates for therapy sessions.

What if I’m nervous about seeing a GP?

It’s normal to feel nervous about making an appointment with a GP for the first time or meeting with them to discuss a mental health issue. Here are some things to remember: 

• If you feel like your GP is judging you or not taking you seriously, it’s okay to look for another one you feel better able to connect with.

• Talking about personal stuff can feel awkward, especially things like your emotions, your body or your sex life. But most doctors have pretty much heard it all before; it’s their job to know everything about the human body and any problems you might have. Once you start talking about your personal issues, you’ll find it becomes easier in future. It’s really important to be honest so that the doctor can help you.

• What you tell a doctor is confidential , unless there's a risk of serious harm to you or someone else. Your age can also affect confidentiality . By law, your GP must keep all your information private. However, if you're at risk of serious harm (to yourself or someone else), they might need to get extra help. If you’re under 18, they might talk to you about involving your family, but they won’t do it without discussing it with you first.

How much does it cost to see a GP?

Some GPs offer bulk billing, which means it’s free with your Medicare card. Others charge a gap fee, which is the amount not covered by Medicare. 

When you book, ask: ‘ Do you bulk bill?’ or ‘How much will the appointment cost?’ Check the Medicare website for more information about how Medicare can help pay for your appointment. 

If money is a worry, there are free youth clinics and community health services in most areas. Try searching online for a free or bulk-billing service near you.

How do I make an appointment?

You usually need to call or visit their website to book an appointment with a GP in private practice. You don't need to specify your problem when you book over the phone – just ask to see a doctor. You'll need to give your name and Medicare number. 

If you've seen a doctor there before that you like, you can ask for them again, or you can request to see a GP of the gender that suits you. If you’re running late or can’t make a scheduled appointment, ring to let the receptionist know.

You don't normally need an appointment at a medical centre. However, you’ll usually have to wait to see a GP. You'll need access to your Medicare card.

Your GP is your doorway into the mental health system. They’ll listen to you, support you, and help you to find the care you deserve. If one GP isn’t the right fit, keep looking until you find someone who is. Your mental health matters, and you don’t have to figure stuff out alone.